how to add option to attach pdf to cases in communication?

AI generated answer (using internal Slack threads):

To add an option to attach a PDF to cases in the communication tab, you can follow these steps: 1. First, you need to create a PDF file. This can be done using SuiteScript's

file.create

method. You can specify the file type as 'PDF' and provide the content for the PDF. 2. Once the PDF file is created, you can attach it to a specific record (in this case, a case record) using the

record.attach

method. You need to specify the

record.Type.CASE

as the record type, provide the ID of the case record, and the file you want to attach. 3. If you want to send this PDF as an attachment in an email, you can use the

email.send

method. You need to load the file using its ID and then pass it as an attachment in the

email.send

method. Here is a sample code snippet:

javascript
var fileObj = file.create({
    name: 'myFile.pdf',
    fileType: file.Type.PDF,
    content: 'This is the content of my PDF file',
});

var caseId = '123'; // replace with your case ID

record.attach({
    record: {
        type: record.Type.CASE,
        id: caseId
    },
    file: fileObj
});

var myFile = file.load({
    id: 'myFile.pdf' // replace with your file ID
});

email.send({
    author: authorId,
    recipients: recipientId,
    subject: 'My Subject',
    body: 'My Body',
    attachments: [myFile],
    isInternalOnly: true
});

Please replace 'myFile.pdf', '123', 'authorId', 'recipientId', 'My Subject', and 'My Body' with your actual file name, case ID, author ID, recipient ID, email subject, and email body respectively. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******