When I bill a fulfillment , it creates a cash sale instead of a customer invoice. The sales order not use credit card as default

AI generated answer (using internal Slack threads):

Based on the conversations, it appears that whether a Sales Order in NetSuite creates an Invoice or a Cash Sale depends on several factors: 1. Payment Method: If the payment method on the Sales Order is set to "Credit Card", it will create a Cash Sale instead of an Invoice. This is because a Cash Sale is booked immediately and doesn't have a billing status of Open. 2. Form Used: The form used for the Sales Order can also determine whether an Invoice or a Cash Sale is created. You should check the form you're using and see if it's set to create an Invoice or a Cash Sale. 3. Stored Payment Method: If a stored payment method is used, it defaults the next document to a Cash Sale since there is no Accounts Receivable, just an immediate payment. 4. Terms: The terms set on the Sales Order may also influence whether an Invoice or a Cash Sale is created. For eCommerce orders, it's suggested to create a Sales Order and linked Customer Deposit. When the order is invoiced, NetSuite will automatically apply the deposit as payment. However, keep in mind that with Cash Sales, the payment isn't posted until the Sales Order is billed. If you're not always fulfilling immediately, this could be an issue. As for statements, they generally show open activity. A Cash Sale, being already completely paid for, might not show up on the statements. You can try checking the 'include closed items' or 'include paid in full activity' options, but it's unlikely that Cash Sales will appear on the statements. Cash Sales are equivalent to Invoices, so if your reports are based solely on paid invoices, you might need to adjust them to include Cash Sales. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******