When I bill a fulfillment , it creates a cash sale instead of a customer invoice.

AI generated answer (using internal Slack threads):

Based on the conversations, when you bill a fulfillment in NetSuite, whether it creates a cash sale or a customer invoice depends on several factors: 1. Payment Method: The payment method associated with the sales order can determine whether a cash sale or an invoice is created. For example, if the payment method is "Credit Card", it creates a Cash Sale instead of an Invoice. 2. Form Used: The form you're using can also determine the type of document created. There are different forms for Invoice and Cash Sale, and these can be customized. 3. Terms: The terms associated with the sales order may also influence the type of document created. 4. Stored Payment Method: If a stored payment method is used, it defaults the next document to a cash sale since there is no Accounts Receivable, just an immediate payment. For ecommerce orders like eBay, Amazon, etc., which are paid in advance, you can create a sales order and linked customer deposit. When the order is invoiced, NetSuite will automatically apply the deposit as payment. If you select the payment method "Credit Card" on a Sales Order, it creates a Cash Sale instead of an Invoice. Cash Sales are booked immediately and they don't have a billing status of Open. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******