In NetSuite, I'm having a weird issue, when I go t...
# ask-stanley-ai
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In NetSuite, I'm having a weird issue, when I go to an employee record I can see on the communication subtab that some emails were sent to specific recipient, I can see an email address on the list, but if I see the detail of the message record, then the recipient is blank, the email was not sent, where can I check if the email was successfully sent or not?
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AI generated answer (using internal Slack threads):
In NetSuite, you can check if an email was successfully sent by performing a saved search for deliverable emails. This will show you a list of all emails that have been sent from your NetSuite account. Here are the steps to do this: 1. Navigate to Reports > Saved Searches > All Saved Searches. 2. Click on 'New'. 3. Select 'Message' from the record type dropdown. 4. In the criteria subtab, add a new criterion: 'Message Type' is 'Email'. 5. In the results subtab, you can add the fields you want to see in the results, such as 'Subject', 'Recipient', 'Date Sent', etc. 6. Save and run the search. This will give you a list of all emails sent from your NetSuite account, and you can check if the specific email you're looking for is in that list. If it's not, then it means the email was not sent. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.870236576
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.865407646
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.86346513
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