when creating cashrefunds I do not want it to remove revenue from the general revenue account but track it separately from the total company revenue. What is the best strategy to accomplish this?

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** To track cash refunds separately from the general revenue account, you can consider the following strategy: 1. Create a separate GL account for Cash Refunds: This will allow you to track cash refunds separately from your general revenue. You can do this by going to Lists > Accounting > Accounts > New, and then create a new account for cash refunds. 2. Use a Custom GL Plugin script: If you have a developer, you can write a Custom GL Plugin script to automatically post cash refunds to the new account you created. This script will override the standard GL impact of the cash refund transaction and post it to the new account. 3. Use Invoices instead of Cash Sales: Some users have found that using invoices instead of cash sales makes dealing with credits, refunds, etc., much easier. After the invoice is created, you need to receive a payment. This approach could accept multiple payment methods against a single invoice. Remember, this strategy requires a good understanding of your company's financial processes and NetSuite's accounting functionality. Always test any changes in a sandbox environment before applying them to your live account.