Scott LaBombard
04/24/2025, 3:07 PMCeligo AI
04/24/2025, 3:07 PMAI generated answer (using internal Slack threads):To change the Bill To address in NetSuite, you can follow these steps: 1. Navigate to the customer record that you want to change the Bill To address for. 2. In the customer record, go to the
Addresses
subtab.
3. Here, you will see a list of addresses associated with the customer. You can either edit an existing address or add a new one.
4. If you want to edit an existing address, click on the Edit
button next to the address. If you want to add a new address, click on the Add
button.
5. In the address details, make sure to check the Default Billing
checkbox. This will set the address as the default Bill To address for the customer.
6. Save the changes.
Please note that if you have the Add Primary Contact to Bill To Address
checkbox checked under Company -> General Preferences
, NetSuite will automatically add the primary contact name to the Bill To address. If you do not want this, you can uncheck this option.
Also, if you are using an integration like Salesforce, make sure that the integration is not hard-coding the Bill To address to a custom value. You may need to check the mapping in your integration setup to ensure that it is correctly picking up the default billing address from NetSuite.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
04/24/2025, 3:08 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.877594233
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.868117034
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.857712567
Celigo AI
04/24/2025, 3:08 PM