If a customer is on credit hold, is there a way to...
# ask-stanley-ai
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If a customer is on credit hold, is there a way to bypass it for small amount sales orders?
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AI generated answer (using internal Slack threads):
In NetSuite, if a customer is on credit hold, it generally means that no new sales orders can be approved for that customer until the hold is lifted. However, there might be a workaround to bypass this for small amount sales orders by using workflows. You can create a custom workflow that checks the total amount of the sales order. If the total amount is below a certain threshold, the workflow could potentially override the credit hold and approve the sales order. This would allow small amount sales orders to be processed even if the customer is on credit hold. However, please note that this approach would require careful design and testing to ensure it works as expected and does not inadvertently approve sales orders that should remain on hold. It's also important to consider the business implications of this approach, as it could potentially increase the risk of non-payment. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.855726063
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.852034867
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.839629889
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