Good day! I’d like to ask if you might have an idea about this: I created a user role named “Sub Administrator” in the Production environment. It’s a duplicate of the Administrator role but with transaction permissions set to “View Only”. I assigned the role to my account and logged out. When I logged back in and hovered over the user role dropdown, I noticed that the “Sub Administrator” role didn’t show up.

AI generated answer (using internal Slack threads):

Based on the conversations, it seems like the issue you're experiencing with the "Sub Administrator" role not showing up might be related to the SAML permissions or the subsidiary permissions of the role. Here are a few things you can check: 1. SAML Permissions: If your company is using Single Sign On (SSO), you may need to ensure that the SAML permission is not selected for the "Sub Administrator" role. If it is, you might need to remove it or create a copy of the role without the SSO permission. 2. Subsidiary Permissions: Make sure that the subsidiary permissions of the "Sub Administrator" role align with your employee record's subsidiary. Remember to log out and log back in after making these changes to see if the role shows up. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******

Thank you, it worked! finally after 5 hours of searching of the problem