I booked this payment to customer Mallinckrodt but as the invoice is USD and payment was made in EUR I was not able to apply the payment to the invoice. Do you have a solution for that?

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** In NetSuite, you can only apply payments in the currency of the invoice or the base currency of the subsidiary. If you have an invoice in EUR and the payment is made in USD, you might face issues applying the payment to the invoice directly. Here are the steps you can follow: 1. Create a payment by clicking "pay" on the invoice. 2. Change the currency on the payment record to USD. It will be defaulted to EUR since a payment will default to the same currency as the invoice. 3. Pick the USD bank account you're recording the payment to. 4. Save the record. A realized gain will likely be recorded via a Currency Reval record that will probably attach to the payment. If the EUR invoice disappears from the apply list, it means you can't apply a USD payment to a EUR invoice directly. In this case, you might need to transfer the payment currency from USD to EUR. You can do this through a journal entry or by using a bank or clearing account in the EUR currency on that subsidiary. If you have a credit in USD and want to apply it to an invoice in a different currency, you can credit one invoice off and then create a new invoice in the correct currency. Then, apply that against your current open invoice. This way, the currency gain/loss can be calculated. Please note that these solutions assume that USD is the functional/base currency for the subsidiary that this invoice is on. If it's not, then you can't apply a USD payment to a EUR invoice. For more information, you can refer to this SuiteAnswers article: https://suiteanswers.custhelp.com/app/answers/detail/a_id/21339/loc/en_US