anyone using Avalara having seriously slow transac...
# performance
k
anyone using Avalara having seriously slow transaction saves the past couple hours? Their scripts are the ones dragging but trying to pinpoint if it is them or some other change.
t
We're experiencing slow transaction saves right now as well (We're also using Avalara).
Those big pie pieces are both Avalara.
k
Thanks! that mirrors ours. I opened a case.
Hey @keith, Kinda risky but I implemented the changes that @eblackey posted about earlier this month and we're seeing extreme improvement in load times.
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k
@Tim Chapman thanks i will dig into that!
t
Avalara is back to normal with the changes in place.
k
mine is improving as well with the logging bypassed
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@Tim Chapman are you going to leave it bypassed going forward? Just trying to figure out if i should turn it back on once they realize their logging endpoint is causing problems?
t
That's a great question and I'm not sure. What do you think you'll do? Wait till they respond to your case?
k
i think so lol…but if this is an overall improvement with no down side i would love to leave it alone!
t
I'll probably leave it as is until the next bundle update which would change it back anyways right?
k
yep
n
Thanks for posting this! We were running into the same issue.
t
Today still?
n
Yeah.
t
Wow. I'm sorry to hear that.
n
Was talking 50+ seconds... I
t
Yah, I cannot believe they haven't implemented a fix yet.
l
This is an Extensive logging feature, turn this off under Avalara Configuration