We've noticed today that RMA's are not showing under the related records tab for the invoice the RMA was created from.... This is causing multiple issues with accounts receivable dunning invoices. What happened here?
m
mesper
03/13/2025, 10:59 PM
It has unfortunately never worked liked that. You have to create your own sublist if you want to view them from the invoice record.
w
wes_w
03/14/2025, 2:25 PM
Wow. I could've sworn RMA's were under related records
wes_w
03/14/2025, 3:09 PM
I see that RMA's created from Sales Orders show under related records, but Invoices used to work the same way...
m
mesper
03/14/2025, 3:12 PM
Not the last three years 🙂 at least not in environments I've worked in