I created a customer but it didn't create a client...
# ask-stanley-ai
j
I created a customer but it didn't create a client site that I can bill against - what could be the problem?
c
AI generated answer (using internal Slack threads):
It seems like you're having trouble with creating a customer and having a client site that you can bill against. From the conversations provided, it appears that in order to create a billable entity, you need to first create a Billing Account. This was mentioned in the first conversation where the user was having trouble getting a customer to show on the Subscription form. They resolved the issue by creating a Billing Account before creating the Subscription. Please note that this information is based on the conversations provided and may not be the exact solution to your problem. If you're still having trouble, you may want to look into the specifics of your NetSuite setup and ensure that all necessary prerequisites for creating a billable entity are met. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.817931235
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.807624578
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.806690514
Please provide your feedback on this answer.
j
Why can't I close certain purchase orders?
Certain Purchase orders in my system do not offer a "Close" button no matter the status. Is there a work around to close out the PO without this button?