Hi Everyone, I have configured the FSM(Field Servi...
# general
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Hi Everyone, I have configured the FSM(Field Service Management) Bundle in NetSuite and successfully run the FSM process. However, I need guidance on syncing FSM with Work Orders, Can we use WorkOrders without the Manufacturing module? Any kind of guidance will be appreciated , Thanks
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r
I believe that work orders are an additional module
h
Can we connect FSM with Workorders? could you please guide me
r
From SuiteAnswers AI: Summary NetSuite Field Service Management (formerly NextService) is an end-to-end solution for field service companies to simplify scheduling and dispatch, automate inventory and customer asset management while increasing data visibility in real-time.1 To create a work order by referencing a sales order line, you must supply values for three fields on the work order record: • sourceTransactionId • sourceTransactionLine • *specialOrder*2 This results in the creation of links between the sales order and the work order.2
https://www.netsuite.com/portal/resource/articles/erp/field-services-management.shtml • “Field service management can help automate key processes like auto-populating work order forms, providing status updates to customers, dispatching, monitoring assets and scheduling routine maintenance of essential machinery.”
• Work order management for generating, assigning and monitoring work-order activities
Looks like you can definitely use FSM and Work Orders together