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When sending an email from a Case record, the Send...
# general
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Ryan Cybul
02/13/2025, 8:19 PM
When sending an email from a Case record, the Sender Address defaults to the address on the Case Profile. Can I change it so it defaults to the current user? I have not been able to do this successfully from a workflow or SuiteScript.
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Shahar Kaminski
02/14/2025, 6:56 PM
SuiteScript - I didn’t try it on a case record but on the send email function you can set the sender of the email.
https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_4358681681.html
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Ryan Cybul
02/14/2025, 9:51 PM
Thank you Shahar! I will try this out.
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