I have a custom List/Record field of type "Employe...
# ask-stanley-ai
a
I have a custom List/Record field of type "Employee". When any user clicks on that field dropdown, it only lists a handful of Employees, and not all the active ones in our NetSuite account. It does not have any filters on the field. We have between 100 and 200 active employees, and this dropdown only shows 7. How can I get it to show all Employees?
c
AI generated answer (using internal Slack threads):
Based on the conversations, it seems like the issue you're facing is related to a limitation in NetSuite. When you have a large number of active employees (over 1000), NetSuite starts to limit the number of entries that can be displayed in dropdowns. This is likely why you're only seeing a handful of employees in your dropdown, despite having between 100 and 200 active employees. However, there's a setting in NetSuite that controls the maximum number of entries in dropdowns. You can find this setting in the General Personal Preferences. You might want to check this setting and increase the limit if necessary. If you're still facing the issue after adjusting this setting, it could be due to a defect in NetSuite. Some users have reported similar issues where the dropdowns in Saved Reports don't display all employees, even when the number of active employees is less than 1000. NetSuite support has confirmed this as a defect. Please note that these are potential solutions based on the information available in the conversations. You might need to try different approaches to resolve the issue. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.856468737
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.855207682
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.847113967
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