Sarah
01/17/2025, 12:11 AMCeligo AI
01/17/2025, 12:11 AMAI generated answer (using internal Slack threads):To locate the email address being used in notifications and integrations in NetSuite, you can follow these steps: 1. For Notifications: The email address used for system-generated notifications is typically
<mailto:nlmailer@notification.netsuite.com|nlmailer@notification.netsuite.com>
. If you want to change this, you might need to create a workflow that sends out the email to the customer instead of a system-generated message. However, the system-generated message will still go out, but you can let the users know to look for it and provide instructions to reset their password in case it gets blocked by their filters.
2. For Integrations: To determine which integrations are using a specific employee record, you can look at the user access tokens for that employee (Setup > Users/Roles > Access Tokens). This will quickly identify if the integration is using Token-Based Authentication (TBA). You can also try a login audit trail to see if any logins are happening via that user from a User Agent or IP Address different from their UI logins.
If you need to revoke access for an employee who has resigned, you can change their email address so that they can no longer login. This will not impact the integration tokens as far as we know, but this is only good for TBA/OAuth 2.
For future reference, it's recommended to use service users for any integrations. You can set up these service users as an "employee" just like any other user, but with some generic email address. Then you can set up the integration using that user so if someone leaves, you don't have to mess with reconnecting the integration.
******
Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
01/17/2025, 12:12 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.833408356
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.815373898
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.813491046
Celigo AI
01/17/2025, 12:12 AM