Why does the value Balance field on the customer record not match what I'm seeing in the consol_openbalance field in the Customers table via the ODBC connector?

AI generated answer (using internal Slack threads):

The discrepancy between the Balance field on the customer record and the consol_openbalance field in the Customers table via the ODBC connector could be due to several reasons: 1. Currency Conversion: The Balance field on the customer record is displayed in the currency of the customer's subsidiary. However, the consol_openbalance field in the Customers table via the ODBC connector is displayed in the consolidated currency. If the exchange rates used for these conversions are different, this could result in a discrepancy between the two values. 2. Timing of Transactions: The Balance field on the customer record is updated in real-time as transactions are posted. However, the consol_openbalance field in the Customers table via the ODBC connector may not be updated in real-time. If there are transactions that have been posted but not yet reflected in the ODBC connector, this could result in a discrepancy between the two values. 3. Inclusion of Certain Transactions: The Balance field on the customer record includes all transactions that affect the customer's balance. However, the consol_openbalance field in the Customers table via the ODBC connector may not include all types of transactions. For example, it may not include cost of sales adjustments or other system-generated transactions. If there are transactions that are included in one balance but not the other, this could result in a discrepancy between the two values. To resolve this issue, you should ensure that the same exchange rates are used for currency conversion, that the ODBC connector is updated in real-time, and that all relevant transactions are included in the consol_openbalance field. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******