Hi, everyone. I have a question regarding a deposit entry, which you can see in the attached screenshot. It includes two entries: one is a customer deposit with an amount of 0.25 SAR, and the other is a payment with an amount of 9,297.75 SAR. The total of the deposit entry is 9,298.00 SAR, which is correct. However, when I check the GL impact (as shown in the screenshot below), I see an extra GL entry for 0.25 SAR. Why is this happening, and what is the solution for this? Any help would be really appreciated.

Normally this happens when the transactions deposited are in a different currency to the bank account into which they're deposited- is that the case? The matching gain/loss accounts for the difference in exchange rates on the payment vs bank deposit. Another thought: I've seen discrepancies can occur when payments are edited after being deposited. If that's the case you can fix by editing the deposit or deleting & re-entering.

@Angela Thank you so much for your insight! Yes, the discrepancies were indeed caused by a transaction being edited by the user after being deposited, which was exactly the issue I was facing. I followed your suggestion, and it worked perfectly. I truly appreciate your help.

No worries, glad it worked!