Several items on a Sales Order are not appearing o...
# ask-stanley-ai
a
Several items on a Sales Order are not appearing on the Picking Ticket PDF I am printing from that Sales Order. What are all the possible reasons an inventory item wouldn't appear on the Picking Ticket?
c
AI generated answer (using internal Slack threads):
Based on the conversations, there could be several reasons why an inventory item wouldn't appear on the Picking Ticket: 1. Sales Order Status: The status of the Sales Order needs to be approved. If the Sales Order is not approved, the items may not appear on the Picking Ticket. 2. Inventory Commitment: The inventory items need to be committed. If the inventory is not committed, they may not appear on the Picking Ticket, even if the 'Show Uncommitted Items' preference is checked. 3. Role Limitations: If the Sales Order is created from the Customer Center role, there might be limitations that prevent the items from appearing on the Picking Ticket. The Customer Center role is generally for customers who enter their own orders, and there might be additional steps needed to convert these to an approved Sales Order with committed items. 4. Allow Reprinting Checkbox: If the 'Allow Reprinting' checkbox (Print Picking Ticket field) is not checked, the Sales Order may not appear in the list for printing Picking Tickets. 5. Form Used: The form used to create the Sales Order might affect whether items appear on the Picking Ticket. For example, if an External Sales Order Form is used (as in the Customer Center), there might not be a linked form for the Picking Ticket, which could prevent items from appearing. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.867365062
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.862531543
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.86144942
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