how do i set up customer refunds to go through our bank payment manager vendor payment process?

AI generated answer (using internal Slack threads):

To set up customer refunds to go through your bank payment manager vendor payment process, you would need to use the Electronic Bank Payments bundle in NetSuite. This bundle allows you to transmit payment files to your bank, which will then process the payments and auto-debit the accounts of the customers. Here are the steps you would need to follow: 1. Install the Electronic Bank Payments bundle from the SuiteApp marketplace. 2. Set up your bank details in NetSuite. This includes your bank account number, routing number, and other necessary details. 3. Set up your customer's bank details. This includes their bank account number, routing number, and other necessary details. 4. When issuing a refund, select the 'Refund to Bank' option. This will create a refund record in NetSuite. 5. Generate a payment file for the refund. This file will include the details of the refund, including the amount and the customer's bank details. 6. Transmit the payment file to your bank. Your bank will then process the payment and auto-debit the customer's account. Please note that the customer's bank does not need to be the same as yours for this process to work. However, you may need to obtain authorization from the customer to debit their account. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******