Can you apply a native DEPARTMENT field on a Customer record?
e
Edgar Valdes
12/17/2024, 10:48 PM
What do you mean? 🤔
n
Netsuite Tragic
12/17/2024, 10:49 PM
Do Customers have a native Department field?
c
C_Billings
12/17/2024, 11:28 PM
Nope
m
MGBC
12/18/2024, 3:39 AM
No I’ve always had to add a custom field for department on the customer (actually I’ve mostly seen it done on vendors as departments are usually used for costs)
Then use a workflow or something to source it onto transactions
n
Netsuite Tragic
12/18/2024, 11:03 AM
The use case here was to default the sales order Department based on Customer Department. Custom field plus script after customer sourcing was the approach we took