Can you apply a native DEPARTMENT field on a Custo...
# administration
n
Can you apply a native DEPARTMENT field on a Customer record?
e
What do you mean? 🤔
n
Do Customers have a native Department field?
c
Nope
m
No I’ve always had to add a custom field for department on the customer (actually I’ve mostly seen it done on vendors as departments are usually used for costs) Then use a workflow or something to source it onto transactions
n
The use case here was to default the sales order Department based on Customer Department. Custom field plus script after customer sourcing was the approach we took