I have created a credit memo already, but need to ...
# ask-stanley-ai
s
I have created a credit memo already, but need to remove all the order discounts from the credit memo. How can I do this?
c
AI generated answer (using internal Slack threads):
To remove all the order discounts from a credit memo, you would need to edit the credit memo and manually remove or adjust the discounts. Here are the steps: 1. Navigate to the credit memo record that you want to edit. 2. Click on the 'Edit' button. 3. In the line items section, find the lines that have the discounts applied. 4. You can either remove these lines by clicking on the 'Remove' button or adjust the discount amount to zero. 5. After making the changes, click on the 'Save' button to save the changes. Please note that if the credit memo has been fully applied, you might need to unapply it first before you can edit it. Also, if you decrease the total amount on the credit memo, you will not be able to save unless you re-apply. You can do that before you save. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.817485154
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.814525783
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.814204037
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