I have issue with snapsign on NS is that when invoices are sent out, their customers only have 45 mins to sign the doc which theyve been told is based from NS

AI generated answer (using internal Slack threads):

Based on the conversations, it seems that capturing customer signatures in NetSuite is not a native feature. However, there are several third-party solutions that can be integrated with NetSuite to achieve this functionality. One of the most commonly mentioned solutions is DocuSign. DocuSign has a bundle that connects to NetSuite and allows for the capture of electronic signatures. This is particularly useful for sales orders and contracts, as the signed documents can be synced back to NetSuite and associated with the relevant sales order. Another solution mentioned is Adobe e-sign, which also provides legally binding e-signatures. For a less formal solution, you could create a custom image type field in your sales rep's employee record and source this image as the signature image in advanced PDF. This method has been used successfully for purchase orders and quotes, but it's important to note that this would not be a legally binding signature. As for the issue with SnapSign, it's not mentioned in the conversations. However, it's worth noting that the time limit for signing a document is usually a setting that can be adjusted in the signature software. If SnapSign is similar to other e-signature solutions, you should be able to adjust this setting to give your customers more time to sign their invoices. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******