Hi All, a team member came to me with a frustration about NetSuite Sales orders in regards to billing changes after invoicing. They have situations where they bill the first invoice and a period or so late the customer may come and say they want to be billed differently or there are tax issues that need to be fixed. Right now they have to credit the invoice, stop all rev rec and then re-create a brand new sales order because all the reversals don't appear to carry through and re-open the existing sales order Is it possible to have the credit memo on the invoice be reflected on the existing sales order? Based on my quick tests it doesn't seem to care what happens to related transactions and it just stays in a billed state.

these are two different issues per se - invoicing differently and changing the amount of SO because of the tax (aka wrong shipping address) issue. With the former you issue a CM and re-invoice as you need it (assuming your source transaction is not INV), it does not impact rev rec (other issues, but let’s leave them aside for now); the other makes you to change the SO amount and that does require issuing RA and CM, creating new SO and merging everyting. Frankly, rev rec has nothing to do with all this, it is a tool to calculate revenue.