reverse this transaction and create a new one

@Karina if I reverse the journal, it means I need to reverse so many plans, then recreate the RevRec journals. Do you think it's the only way? P.S. do you know editing the plans is only done from the plan?

do not reverse the journal, but issue Return Authorization, and the journals will come through

Is there any SuiteAnswers about this?

not sure, it is ARM common sense per se.

Thanks. So if the Start Date is at the incorrect date, then you create RMA on the SO and recreate the SO? Sorry, I'm a bit new to this. Any little helps however obvious is most appreciated!!

oh. yes. so essentially you want to reverse everything you did incorrectly. The best way to do it through Ret Auth since it has its own plan. Then you have two transactions negating each other to include already recognized rev (well, you have to run Ret Auth JEs to date for that). Then once it is all gone and clean you can enter your transaction correctly

Thanks a million!!🙏

oh. it must be a new SO - or call it a SOyournumber-Copy

Okay, that's what I dreaded to hear 🤭. If we create a new order, then we have to invoice it, which we had already invoiced the customer. We can't close the (New) order either, because I think the revenue arrangement is also closed

you should issue a credit memo on the first SO/INV and then re-issue the invoice; it will have the correct start/end date

Thanks. By the sound of it, everything needs to get reversed. And it's very troublesome if the Start Date is incorrect, which can happen. It's human error

correct. human error happen and that is the way to fix it; the only way not to screw the Waterfall is the reverse the wrong and re-enter

👍

just to add - the worst you can do for the Waterfall report is to enter manual JEs using the same def rev account as for the system. It will stay in the waterfall forever even if you reverse it

Thanks for the heads up