I'm getting ERR_INSUFFICIENT_PERMISSIONS when maki...
# ask-stanley-ai
e
I'm getting ERR_INSUFFICIENT_PERMISSIONS when making a payment for an invoice from my account on SuiteCommerce Standard, I reached out until the point to hit submit, what could the issue be?
c
AI generated answer (using internal Slack threads):
The
ERR_INSUFFICIENT_PERMISSIONS
error you're encountering when making a payment for an invoice on SuiteCommerce Standard could be due to a few reasons: 1. Role Permissions: The role you're using might not have the necessary permissions to perform the operation. Ensure that the role has full access to 'Transactions -> Customer Payment'. If you've recently updated the permissions, there might be a delay before the changes take effect due to NetSuite's caching behavior. 2. Subsidiary Access: If your organization uses multiple subsidiaries, ensure that the role has access to all subsidiaries. The error might occur if the role doesn't have access to the subsidiary associated with the account you're trying to make a payment from. 3. Closed Accounting Periods: If the invoices you're trying to pay are from closed accounting periods, you might encounter this error. Ensure that the role has the 'Allow Non G/L Changes' permission set to full. 4. SuiteTalk API: If you're using SuiteTalk API to create CustomerPayment records, ensure that the role has the necessary permissions to do so. Remember to test these changes in the UI using the same role and user to see if the error persists. If the error message is different in the UI, it might provide more insight into the issue. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.839298844
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.839243114
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.82998693
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