when accepting a customer payment, we can see that invoices are sorted by due date. we want to change to sort by the Ref No. how do we update this?

AI generated answer (using internal Slack threads):

To change the sorting of invoices in the customer payment from due date to Ref No, you would need to customize the form used for customer payments. However, it's important to note that NetSuite does not provide a direct way to change the sorting of invoices in the customer payment form. The sorting of invoices in the customer payment form is controlled by NetSuite and is not customizable through SuiteScript or any other customization tools provided by NetSuite. The sorting is done by NetSuite based on the due date of the invoices, and there is no option to change this to sort by the Ref No. If you need to sort the invoices by Ref No, you would need to manually do this in the customer payment form by clicking on the Ref No column header. This will sort the invoices by Ref No for that specific instance, but it will not change the default sorting method. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******