matty
08/22/2024, 3:10 PMCeligo AI
08/22/2024, 3:10 PMAI generated answer (using internal Slack threads):If your bank feeds import was successful but no transactions were imported, there could be several reasons for this. Here are some steps you can take to troubleshoot the issue: 1. Check the date range: Ensure that the date range for the transactions you are trying to import is correct. Some banks may take a while to post transactions, especially over weekends or holidays. 2. Check the file format: If you are manually importing a bank statement file, ensure that it is in a format supported by NetSuite. If the import fails, there could be an issue with the file format or the data within the file. 3. Re-establish the bank connection: If you are using a Bank Feeds integration, it's possible that the connection to the bank was not fully established. You may need to re-establish the connection for all accounts, not just some of them. 4. Check for duplicates: If you have already imported some transactions, and are trying to import a file that includes these transactions, they may be marked as duplicates and excluded from the import. 5. Check the import file history: If there are no errors in the import file history, the issue could be with the bank or within NetSuite. Remember to always double-check the data in your import file and the settings in your Bank Feeds integration. If you continue to experience issues, you may need to seek further assistance. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
08/22/2024, 3:11 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.827445209
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.822101474
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.818710864
Celigo AI
08/22/2024, 3:11 PM