subsidiary not available for selection for direct debit bank payment details

AI generated answer (using internal Slack threads):

Based on the conversations, it appears that the Direct Debit component of the Electronic Bank Payments module in NetSuite does not support Secondary Subsidiaries for Multi-Subsidiary Customers. This is why the subsidiary is not available for selection for direct debit bank payment details. NetSuite's recommendation, as mentioned in the threads, is to create a sub-customer or another customer entirely for the other subsidiaries. This is a workaround to the limitation of the Direct Debit component not supporting Secondary Subsidiaries. As for updating the Primary Subsidiary on a Customer Record, it seems that a CSV Import does not work for this purpose. However, the threads do not provide a definitive solution for this issue. Regarding the question about dealing with customer payments made in different subsidiaries, the threads suggest using the Multi-subsidiary feature. However, it's not clear if this resolves the issue of customers paying to Sub A's bank account even if the invoice is from Sub B. Lastly, the threads indicate that the Electronic Bank Payments direct debit feature may not work with Multi-Subsidiary Customers. This is based on direct experience shared by users, although the information might be outdated as it was shared in mid-2019. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******