Hello, we are Netsuite user since 3 Years and our ...
# administration
j
Hello, we are Netsuite user since 3 Years and our contract is up for renewal. They now want to do an significant price increase of 40% and thread us with the "auto renewal" if we not decide today. Does anybody has experiance with that?
u
I had one small encounter during the renewal process and what i took out of it is that they are very "Cartel" orientated when it comes to renewals. I took it as if we were being punished for wanting to continue doing business with them
j
do you know what happens if you don't sign the new renewal quote with the price upflit? Does it stays at the same old price?
i
Yeah, unfortunately, that's standard practice for Netsuite. They have all the power since it's the heart of your company most likely.