Hello, we are Netsuite user since 3 Years and our contract is up for renewal. They now want to do an significant price increase of 40% and thread us with the "auto renewal" if we not decide today. Does anybody has experiance with that?
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User2351
08/29/2024, 4:17 PM
I had one small encounter during the renewal process and what i took out of it is that they are very "Cartel" orientated when it comes to renewals. I took it as if we were being punished for wanting to continue doing business with them
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JP069
08/29/2024, 4:33 PM
do you know what happens if you don't sign the new renewal quote with the price upflit? Does it stays at the same old price?
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Isaac M
08/29/2024, 5:23 PM
Yeah, unfortunately, that's standard practice for Netsuite. They have all the power since it's the heart of your company most likely.