This credit memo has unapplied balance. We have re...
# ask-stanley-ai
n
This credit memo has unapplied balance. We have received a cash payment from this vendor. Can you please send us an instruction how to apply the cash to the credit memo in NS
c
AI generated answer (using internal Slack threads):
To apply a cash payment to a credit memo in NetSuite, you can follow these steps: 1. Navigate to the customer record that has the unapplied cash payment and the credit memo. 2. Click on the 'Financial' subtab and then on the 'Apply' subtab. 3. You will see a list of unapplied payments and credit memos. 4. Check the box next to the payment you want to apply. 5. In the 'Apply' column, check the box next to the credit memo you want to apply the payment to. 6. Enter the amount of the payment you want to apply in the 'Amount' field. 7. Click 'Save'. Please note that the payment and the credit memo must be in the same currency. Also, the payment date must be the same or later than the credit memo date. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.837184608
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835283101
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.83342737
Please provide your feedback on this answer.