Defect is 785388 : Performance > Multiple Records > UI Performance > Cannot toggle over tabs and subtabs
FYI -- @Joe Masek advised having users manually update Chrome to the latest version. I did this with several users yesterday and that seemed to resolve the issues. As of this morning, I haven't heard anything from NetSuite about the defect. Considering how much of a problem this was for my sales team, this would have been a huge problem not getting any resolution 24 hours out.