Post this in Inventory but got no response, so trying to post it here, Does anyone here use NetSuite's Smart Count SuiteApp or knows of anyone who does that might not be on slack, NetSuite made a change to the functionality that automatically adds 1 to the count. We know what the issue is but they refuse to work with us. We also do not have the budget to switch to another option. Smart Count worked find before the recent update.