Legacy tax question. I’m testing imports of 10 invoices. I can import successfully but sales tax is not calculating. Everything is set as taxable. Thoughts/Suggestions?
a
AK
06/28/2024, 6:03 PM
Hey Adam! Good to hear from you!
Did you try mapping tax codes in the CSV?
c
C_Billings
06/30/2024, 12:21 AM
There are tons of answers to this: Do you have nexus?, Do you have the desired tax codes?
a
Adam Panzer
06/30/2024, 1:58 PM
Hey folks - yes - I have nexus established and at the sub level, tax codes are imported and updated. When I import - NetSuite should pick up the ship to address and zip and calculate tax - but it is not. If I manually had the tax item at the Customer level - taxes calculate - but I should not have to do that.
c
C_Billings
07/02/2024, 9:45 PM
A little late in my reply but when they import what do you get? The standard Not Taxable code?
a
Adam Panzer
07/02/2024, 10:06 PM
@C_Billings correct.
j
Jay Flynn09
07/03/2024, 3:23 AM
Just putting this out there - not sure it will help or not, and also not sure on CSV import - but we ran into an issue creating via Rest where by the order things were entered mattered.
Like add the customer / customer Ship To - then select the segmentation location - due to the way the 'tax forms' are loaded.
Also are you using native NS tax or like Avalara?