👋 Hi everyone! I need some assistance with Match Bank Feeds. I just started using the tool, it works fantastic going FORWARD. However, I have unreconciled NS items, and no way to reconcile them because the bank feed only goes back to 06/27/2022. How can I get these banking items to populate so I can clear the items and fully reconcile?

I thought it's gonna import up to 60 days in the past? But anyway? can't you do a manual import of the bank statement file using the supported file formats? You'll probably have duplicates from 6/27 to 6/30 if you can't delete them in the file and they were already imported via bank feeds. though you can mark the duplicates as to be excluded

I tried that and the import failed, multiple times. I don't know what I could be doing wrong...

What is the file format?

.cxv

Ohhh there are strict rules on that. Did you follow the NetSuite Help Center guide?

Yes, and I downloaded their template

Doesn't it show the error message?

It just says Unexpected error

Would you be able to share the file but delete first the columns that may have confidential data such as memo, entity?

I could absolutely.

You can PM it to me or send it here if you're comfortable.

o.k. I will send in just a minute