CSV upload and ID mapping, there is a lookup field...
# general
n
CSV upload and ID mapping, there is a lookup field that I am matching the internal ID to, but the CSV upload is failing. Any suggestions?
n
What does the error say?
n
"Invalid custrecord_inv_item reference key ""10962"
n
Risking asking the basic question here, but do you have a record of the type you are trying to import to with the internal id = 10962? This error would suggest no record exists w/ that internal ID.
t
have you changed the reference type of the key to be the internal ID?
normally it defaults to "name"
(click the pencil on the left of the import mapping row)
n
@Tristan Day that may be it! And Nick yes these were all exported from the environment
@Tristan Day yup that solved it! 883 records imported successfully
👍 1