I'm working on the supportcase. I have a question....
# suitescripts
Simon
07/27/2022, 4:00 PMI'm working on the supportcase. I have a question. When I go on a case, I set the employee.
I see that the field is contact. Then I use SuiteQL to get the contact ID but I don't see the field. Where is the contact saved ?
j
jen
07/27/2022, 4:31 PMassignedjen
07/27/2022, 4:31 PMSELECT *jen
07/27/2022, 4:32 PMContact is not the same though, at least not on our system.
jen
07/27/2022, 4:32 PM(contact would be a person at a customer)
jen
07/27/2022, 4:33 PMRecords Catalog is great for looking this sort of thing up too
s
Simon
07/27/2022, 5:02 PMYes contact is a person on the customer
Simon
07/27/2022, 5:02 PMwhen I select it on the supportcase
Simon
07/27/2022, 5:02 PMNetsuite save it somewhere
j
jen
07/27/2022, 5:23 PMI thought you said you were looking for the employee.
jen
07/27/2022, 5:27 PMOh I see what you mean….that’s….weird