Any ideas on why bank balance and Balance as of is...
# generala
Ashlin
07/26/2022, 10:28 PMAny ideas on why bank balance and Balance as of isnt showing here on the match bank data page?
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Netsuite Tragic
07/26/2022, 10:38 PMthat's annoying. did you try hitting "Update Imported Bank Data"?
Netsuite Tragic
07/26/2022, 10:38 PMis this the first time?
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Kyle W
07/26/2022, 10:39 PMI've seen this with bank files that don't have the balance, or new connectors that don't pull the balance.
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Ashlin
07/26/2022, 10:40 PM@Netsuite Tragic I have tried pressing update, unfortunately didn't work.
@Kyle W is there a way to fix that by chance?
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Netsuite Tragic
07/26/2022, 10:41 PMit would be a job to log to NS Support
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Kyle W
07/26/2022, 10:44 PMIf it's Netsuite's bank feed it would be an issue for NS Support. If it's a 3rd party FI Connectivity script, you'd have to ask the developer to fix the script.
If it's Netsuite's ABSI it might be using the wrong parser for the file, or the bank is providing the file in the wrong format for the parser to pick it up.
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Ashlin
07/26/2022, 10:45 PM@Kyle W interesting. Okay I will look into all of these options. Thank you for the quick replies!!