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Another question is that how to search item by "itemid" in saved search if the itemid contains forward slash? (e.g. Test New-BLK-EU / UK)

Shouldn't that be simple like in filters use:

Name contains /

but no result is found after passing above keyword(with slash) in filter.

okay. try using //. It might be parsing it as a escape character.

I also tired to replace / with _ using formula in filter and search "Test New-BLK-EU _ UK" but it also didn't work.

Instead of using this in saved search, can you try this in a dynamic search? Just give it a shot and if it works, we can do something about this.

Hey! I just ran this in my account and it runs fine. Gives me records correctly where SKU has '/' in their name. The catch here is I am using *Name (internal)*

The Name internal looks up for the NAme field on Item record where as Name field looks up teh Display Name. Of course. :netsuite:

Thanks. I tried it but still no row is found. I believe that something is wrong with the item setup. FYI: I am searching matrix sub-item.

Why giving is. Give Contains and don't give the whole thing just a part of it and see if it returns anything for you

I'll try and let you know if I find anything