Hi Team Your inputs will be very valuable on the ...
# administration
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Hi Team Your inputs will be very valuable on the below Use case: An email trigger on Transaction(RMA) on creation and Update on Line-Closed with other criteria Can we use a single saved search to achieve both these scenarios Have created a saved search on create but was wondering how to incorporate Line-closed scenario. Thanks in advance.🙂
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Hey @Sam-I-Am Thanks a ton for the prompt reply I have a question line is not closed when the RMA is created, it can be closed after the RMA is created right
If the line is not closed then the email is not triggered
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When the record is created search will be triggered, again when any updates happens on the record ie line level changes. That means theoretically email will be sent for both ¯\_(ツ)_/¯
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Hey @Sam-I-Am This is not triggering email when created (New RMA) if Line Closed is not closed