HI There. I generated a new Simple Order Key on Cybersource, uploaded the certificate to Netsuite and now my credit cardw won't run. Has anyone else had this problem?
t
Tim White
04/02/2024, 3:16 PM
Only if you deleted the old key in CS. NS can take a while to enable the new key.
b
Brenda Hayden
04/02/2024, 3:54 PM
Hey Tim! Thanks for answering. Cybersource is decommissioning Simple Order API 😞 Our certificate which wasn't supposed to expire until 2026 suddenly is expiring at the end of May 2024 double 😞 ! We downloaded the new certificate but of course it doesn't work.
Brenda Hayden
04/02/2024, 3:55 PM
IF ANYONE ELSE has a certificate in Cybersource that isn't due to expire unti 2026--MAKE A COPY of the old certificate before downloading the new one...The new one won't work unless you install the 316818 bundle which we hadn't.....