Has anyone else been having issue with the generic...
# general
e
Has anyone else been having issue with the generic system netsuite login page in the last 30 minutes or so? https://system.netsuite.com/pages/customerlogin.jsp
we are able to bypass by going to our direct account login though. Just wanted to see if any other users were seeing this same issue at the moment
e
I am as well
thankyou 1
s
Same
thankyou 1
e
I have been told ifyou have a shortcut to the company's login page (with their customer id) that still seems to work.
e
I have all my company users bookmark the company login page. (replace https://system. with https://<ACCOUNT_ID>.app. ) which works. I just happen to have a user out of town using a guest computer and just knows to go to the generic one which is how this came to my attention
f
getting a blank page from 5 different computers. the NS status page says it's 100% up, so that's a relief
e
yeah looking "under the hood" even though the url is resolving, nothing is coming back ....
j
Eric's solution works for my users, thanks!
👍 1
m
Worked for us too
f
seems like any account-id specific URL will work for any login.
k
What's the account specific URL log in format look like?
https://<ACCOUNT_ID>.app.netsuite.com ?
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t
We saw the same issue, updated users shortcuts to use the company specific URL and everyone could log in.
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k
What is that login url?
e
That is correct. NetSuite login credentials can be used across multiple customer accounts. The generic "system login" url just prompts you for which account you want to access.
f
https://6578203.app.netsuite.com/pages/customerlogin.jsp is one that works. it doesn't matter what account ID you use
k
ROCK ON!
THANKS!
👍 1
c
e
Seems to be working for me again 🙂
2
c
Yep they fixed it quickly
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