Hi expert, im using suiteapps approval. in the Approval rule setup (record name=vendor bill) mandatory to select Exception Criteria and i set approval layer role to Tax staff role and treasury role . but when i created new vendor bill (From IR, if the price/qty has no differences)) and submitted, the record was automatic approved, data did not go to Tax staff role and treasury role. is there any missing setup here ?

I've set this up before and I recall (perhaps wrongly) that the exception criteria is inverted. I have no exception criteria on vendor bills (needed to script to remove the checkbox) which then forces it to be unapproved unless my approvers accept it.

hi @C_Billings what was your solution previously ?