Hi, we have a unique situation and wondering if an...
# general
n
Hi, we have a unique situation and wondering if anyone else has come across this. We bill $0 line items from Sales Orders. Along with these $0 line items we have other line items with amounts. We run into issues when we need to create custom billing schedules. The $0 line item will only be billed and put on the invoice if the custom billing schedule has an amount greater than 0 on it, but if we have 4 custom billing intervals on the billing schedule it will only be on the first invoice for the full quantity. If it had $0 value on the custom billing schedule it won’t even show on the invoice. We need it to show on every invoice with the custom billing schedule and the enhancement request only has 17 votes, so I don’t think this is an issue many customers run into. Wondering if anyone has any suggestions.
k
do I recall correctly you are trying to do ARM without ARM?
😛 1
have you tried quantity of 4 for your $0 line?
n
Yes this is correct, trying to ARM without ARM.
And yes for example we have a Sales order of 4 quantity $0 amount. Using a custom billing schedule we have 4 recurrences each with $1 as the amount. The first one gets billed with the other line item (same custom billing schedule timeline just different amounts). But it bills all 4 together.
k
you will have to add it manually unfortunately
n
Thanks for your help as always.
🙏🏻 1