I have a ticket in right now to ask what something in a SuiteAnswers article means. Convo so far: Me: “<quoted stuff from SuiteAnswers>” Can you provide clarification on what this means NS: What documentation did this come from? Me: NetSuite’s documentation NS: Can you provide a link and a screenshot? Me: .... Like....Do you not have access to your own SuiteAnswers search bar? Paste it in there. It’s the first effing result.

The problem with the support is that they the NEED the EXACT LINK/STEPS/SCRIPT. I shared a script which was causing problem. The support asked me to STRIP EVERYTHING ELSE and hardcode the problem part. I didn't bother responding afterwards and fixed it myself 😄

I think their goal is to make you annoyed enough that you give up and stop bothering them