Hello all my NetSuite friends! I had a question......
# general
g
Hello all my NetSuite friends! I had a question... Does anyone use ShipHawk with Netsuite ESP the WMS ? Looking for some Pro's and Con's ... Wishful thinking. Happy thoughts/ sad thoughts.. Thanks everyone!
t
We use ShipHawk and NetSuite WMS, not sure what you mean by NetSuite ESP, thinking you meant ERP? There are both a lot of Pros and Cons, but the Cons are being worked on by ShipHawk. Pros would be it does integrate somewhat nicely with NetSuite, a few hiccups but overall decent. The Rules engine in ShipHawk is decent, now that they finally got the ability to use "And" and "Ors", when we first onboarded with them, they only had And as on option in the Rules. ShipHawk has caused us some major headaches, like on go live, the deleted all of the rules we had set up, but they did get them restored. The biggest Con I can think of, is that their BOL's and Shipping Labels are not very easily customizable.
g
oh LOL ESP just means especially lol 🙂 But thank you for the info!
What do you mean by "on go live" ?
t
The day we went live with NetSuite and ShipHawk
g
oh nice! well thanks, it seems that they are on the ball. was thinking about RF smart but... I really like the flow of ShipHawk better
t
We looked at RF Smart as well and re-evaluated them this year at SuiteWorld, they have several very large short comings that would affect us, like not able to handle LTL! I also remember they did not handle 3rd Party billing very well.