This site was built to compliment the existing NetSuite Professionals Slack Community by adding a means for members to easily find answers to common questions and to create a searchable database of those questions and answers.

NetSuite Professionals

How do you change the default email that goes out for new webstore customer access? I see no place to change that.

:thinking_face:  — is it the standard customer center email?

I don’t think we have one specifically for the web store

That's what I thought, but it came through as the standard one.

There's a default system template called Webstore Customer Center Access Email.

I tweaked that one with our branding and set the default Customer Access Email under Setup &gt; Company &gt; Email Preferences to the new one and it still used the old one. I'm confused.

Is it the Website Registration Confirmation email?

/app/crm/common/merge/systememailtemplate.nl?id=-216

Screenshot 2024-01-17 at 14.28.16.png

Is that the welcome email? I don't see the customized template in that list.

This is for when we send our customers a password setup / Customer Center email for our private webstore.