Hi, guys ! I'm trying to import a Sales Order, however, I get an error saying the entity doesn't exist. I typed an internal ID and mapping is correct. The weird thing is, when I do it with administrator role, I have no problems importing sales order with this specific entity. It happens, when I import Sales Order with some other role,let's say role A... which setting should I check,,? I check see the customer information with role A.. Thank you !!

It sounds like a subsidiary problem or a permission problem Does the role have restrictions? Does it have view access for customers Is the customer available to the subsidiary? Is the role restricted by subsidiary?