Hello! It has been a long time since I have been here! I have a general question:
Today we currently sync invoices from a billing platform to NetSuite. Another company says they have a solution in which they generate the invoices within NetSuite, which would help alleviate some load on the middle-ware.
Is it better to have invoices sync to NS or have NS generate the invoices?
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Dylan Fields
12/19/2023, 7:52 PM
I don't think one way is inherently better than the other; depends on a number of other factors: cost, error rate, quantity, speed, accuracy, and basically, just what works better for the individual business. Hard to say without a lot more detail.
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Bernard Mesa
12/19/2023, 8:09 PM
Ah, let me scope it down. Is NetSuite's ability to generate Invoices off of an ever updating Sales Order prone to errors?
Bernard Mesa
12/19/2023, 8:10 PM
We have a vendor trying whose custom bundle keeps a Sales Order open for the length of a customer contract then generates invoices off of that.
That would be new to us and I am curious to see if anyone does this
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Dylan Fields
12/19/2023, 8:46 PM
Based on that information, I would think that the custom/middleware solution is probably best.