bunch of scheduled saved searches suddenly only se...
# performance
a
bunch of scheduled saved searches suddenly only sending "Search Failure" emails. Anyone else? (US Phoenix 6)
šŸ‘ 3
c
Same here, had a few fail about an hour ago. Had a few fail in our sandbox yesterday as well
ashburn 2 here
e
We started seeing workflow initiations begin failing at 9:55 CST. US Phoenix 5
d
Yep, same here at 10am CST - Ashburn 6
c
Just had more searches fail. Looks like it's ongoing
a
I just had one go through.
...of 3 scheduled to run at that time; it's spotty.
a
yes same here
e
same issue
s
I had two at noon CST
d
9 fail, *at least 2 successful. All in the last 4 hours - AP Sydney
s
Anyone have a ticket open on this?
d
yeah, for about 10 minutes šŸ˜… does anyone have a response from NetSuite, or even better, a defect #?
m
Just started for us. Uh oh...
😬 1
n
I've had several fail today. Thought it might just be time change... but probably not.
a
I got a basic response "yeah we're aware of an issue", no defect # though
c
Yet status.netsuite.com is all green. netsuite
āœ… 1
😤 1
e
I think they should turn over their status page to this Slack group. We would make it much more useful. šŸ™‚
a
But of course! The system isn't 100% down; you can log in and everything! Read the SLA, that's pretty much the only thing that counts against their uptime
defect 743942
U4 lmao
🤣 1
šŸ™ƒ 1
bumped to U2
šŸ™Œ 1
šŸ‘ 1
d
Defect 743942 : Scheduled Saved Search > Receiving Search Failure Email Notifications
Alternate Solution: None
The urgency level assigned to your defect is U2. We understand this is a critical defect.
POV, you're status.netsuite.com:
Copy code
āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…
āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…
āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…
āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…
āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…
āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…
āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…
āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…āœ…
🤣 1
šŸ˜† 2
e
Where do you check for defects? SuiteAnswers?
c
I dont think they list defects anywhere, we have to share them with each other here
We just got more that failed, i finally opened a case referencing that defect#
d
always good to get your account attached to the defect. More so with lower-priority defects, so that your account can be included on a canary release to fix the issue
n
@David B I notice it is only (so far) on my customer on Sydney AP datacentre. I haven't seen any emails from my other customers on Melbourne. I've logged a Support Case to attached to the defect
m
We had several Search Failure emails as well. Phoenix data center here. Added us to the Defect by contacting support. Thanks for sharing that Defect #!
d
NS marked the defect as resolved 28 mins ago (14:48 PST)